app:lication

Privacy Policy

Last Updated: April 1, 2026

This Privacy Policy describes how Red Penguin ("we," "us," or "our") collects, uses, and shares information about you when you use our website/application app:lication (https://redpenguin.uk/app-lication).

By using our services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect several types of information for various purposes to provide and improve our service to you.

1.1 Personal Information

When you use our services, we may collect the following personal information:

Email address (for account creation and communication)
Identifiers: Such as your IP address or unique device identifiers (collected automatically for security and to maintain your session)

2. HOW WE USE YOUR INFORMATION

We use the collected information for various purposes:

To manage your account, including registration and authentication.
To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information to improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

We will not use your information for purposes other than those described in this Privacy Policy without your explicit consent.

3. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. YOUR RIGHTS UNDER GDPR (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request restriction of processing your personal data.
Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.
Right to Object: You have the right to object to our processing of your personal data.
Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at app.lication@redpenguin.uk. We will respond to your request within one month.

Legal Basis for Processing:

We process your personal data under the following legal bases:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you
Legal Obligation: Processing is necessary for us to comply with the law
Legitimate Interests: Processing is necessary for our legitimate interests

5. YOUR RIGHTS UNDER CCPA/CPRA (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which the information is collected, the purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.

To exercise these rights, please contact us at app.lication@redpenguin.uk. We will verify your identity before processing your request and respond within 45 days.

We do not sell personal information and have not sold personal information in the preceding 12 months.

6. PIPEDA COMPLIANCE (Canadian Users)

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a Canadian resident, you have the following rights:

Right to Access: You have the right to access your personal information held by us.
Right to Accuracy: You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.
Right to Withdraw Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
Right to File a Complaint: You have the right to file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

PIPEDA Principles We Follow:

Accountability: We are responsible for personal information under our control
Identifying Purposes: We identify the purposes for which personal information is collected
Consent: We obtain your consent when collecting, using, or disclosing your personal information
Limiting Collection: We limit collection of personal information to what is necessary
Limiting Use, Disclosure, and Retention: We only use or disclose personal information for the purposes for which it was collected
Accuracy: We keep personal information as accurate, complete, and up-to-date as necessary
Safeguards: We protect personal information with appropriate security measures
Openness: We make information about our policies and practices available
Individual Access: Upon request, we inform you of the existence, use, and disclosure of your personal information
Challenging Compliance: You may challenge our compliance with these principles

7. DATA SECURITY

The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

Encryption of data in transit using SSL/TLS
Secure servers and databases
Regular security assessments
Access controls and authentication
Employee training on data protection

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it. The criteria we use to determine retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position

8.1. ACCOUNT DELETION

If you have created an account with Red Penguin, you may request the permanent deletion of your account and all associated data at any time. You can submit a deletion request directly through our website at: https://redpenguin.uk/app-lication/request-removal/. Upon verification of your identity, we will delete your personal information from our active databases within 30 days.

9. CHILDREN'S PRIVACY

Our service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to United Kingdom and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. LINKS TO OTHER WEBSITES

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We will notify you via email and/or a prominent notice on our service prior to the change becoming effective if the changes are significant.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Company: Red Penguin

Email: app.lication@redpenguin.uk

Website: https://redpenguin.uk/app-lication

We are committed to resolving complaints about your privacy and our collection or use of your personal information. If you have concerns, please contact us first so we can attempt to resolve your issue.